Shipping & Returns
SHIPPING
AUSTRALIA domestic shipping
Courier: AUSPOST
Estimated shipping timeframes apply to the date from which orders are dispatched from COREWEARSCLUB.
Standard Shipping (approximately 3-5 business days - once dispatched): $9.95 AUD
Express Shipping (approximately 1-3 business days - once dispatched): $14.95 AUD
FREE STANDARD DOMESTIC SHIPPING for orders over $160.00 AUD
We will do our best to foresee and flag with affected customers any delays being experienced by AUSPOST. If your order is taking longer than expected to arrive, please contact AUSPOST using your tracking link for more information prior to contacting us. If your parcel is deemed lost or missing please contact us and we will do everything we can to assist.
WORLDWIDE shipping
We ship world-wide at a flat rate with Australia Post.
Estimated shipping timeframes apply to the date from which orders are dispatched from Mr Winston. For information regarding dispatch from our warehouses please check our Dispatch Window Article under our Drop Tab.
New Zealand
Standard Post (approximately 10-20 business days): $20.00 AUD
Express Post (approximately 6-11 Business Days): $30.00 AUD
Rest of the World
Standard International Post (approximately 10-20 business days): $30.00 AUD
We will do our best to foresee and flag with affected customers any delays being experienced by AUSPOST. If your order is taking longer than expected to arrive, please contact AUSPOST using your tracking link for more information prior to contacting us via our support portal. If your parcel is deemed lost or missing please contact us and we will do everything we can to assist.
RETURNS
RETURN
Returns are accepted within strictly 7 days from the date your order is received.
If you would like to exchange your garment due to incorrect size, please contact us via contact us and we will do our best to assist you.
If you'd like to return an item, please ensure it falls under the following conditions & mention this in the message.
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Must be returned in unworn, as new condition, with tags attached
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Must include original packaging
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Must be returned with customer name and order number provided (this ensures we can process your refund correctly).
We are unable to process any returns for concerns that fall under general wear and tear. Please carefully read the washing instructions for each item to ensure longevity in your garment.
RETURN COST
All returns sent via our return process will incur a $10 fee, which will be deducted from your refund amount.
HOW TO RETURN
Returns must be posted back to the provided address within 3 business days. Proof of return must be provided via email. Items returned outside of this period, or outside the conditions outlined above will be returned to the customer at customer expense.
Once garments are returned, we require 3-5 business days to process these. Once your return has been reviewed, refunds will be processed back into the original payment method and will reflect within 3-5 business days.
Please note: the returns portal is only for domestic returns within Australia. International returns are at a buyers own expense
For International returns please use a reliable and trackable delivery service, as we will not take responsibility for any returns lost or damaged in transit.